Frequently Asked Questions

Where do you deliver?

The shipping service described for this store covers the United Kingdom.

How long does delivery take?

Handling is 1–2 business days, Monday–Friday. Transit is a further 2–3 business days, Monday–Saturday. The estimated total is 3–5 business days, depending on the midnight order cut-off, weekends and bank holidays.

Can I return an item that does not fit?

Yes. Notify us within 30 days of delivery. For a non-defective return, the item should remain in new condition apart from reasonable trying on. Exchanges are accepted subject to availability.

Who pays return postage?

Postal returns are free. Use the prepaid return label included in your parcel. There is no restocking fee. Contact us if you need a replacement label.

When will I be refunded?

Refunds are processed within 14 days after receiving the return, subject to any earlier statutory deadline. They go back to the original payment method.

How do I contact you?

Use the contact page and include your order number when asking about an existing order. Never send full card details or your account password.

What if an item arrives damaged or is incorrect?

Contact us so the problem can be investigated. The standard change-of-mind conditions do not restrict your rights for faulty or misdescribed goods.

Contact WEVE2050

Email: support@weve2050.shop
Telephone: +44 7446 371844

WEVE2050 LTD · Company number 13855978
Registered office and returns address: Ground Floor, 38 Neal Street, London, England, WC2H 9PS

Please include your order number when contacting us about an order. Contact support before arranging a visit, collection or return. Never send full payment-card details or passwords.