Last updated: 12 September 2026
30-day return window
We accept returns for both defective and non-defective products delivered in the United Kingdom. Tell us that you wish to return an item within 30 calendar days of delivery. After notifying us, send it back within 14 days using the return instructions provided.
Condition of change-of-mind returns
For a non-defective return, items should be in new condition: unworn beyond reasonable trying on, unwashed and unaltered. Please include tags and original packaging where available. You may inspect and try on clothing as you would in a shop. These conditions do not restrict your rights where goods are faulty, not as described or otherwise fail to meet legal requirements.
Free postal returns
Returns are by mail. A prepaid return label is included in the package at no charge. There is no restocking fee, for either defective or non-defective returns. Return address: WEVE2050 LTD, Ground Floor, 38 Neal Street, London, England, WC2H 9PS. Please contact support to identify your return and use the prepaid label supplied.
If the return label is missing or unusable, contact us through our contact page with your order number so a replacement can be provided. Keep proof of posting.
Exchanges
Exchanges are accepted, subject to the requested item, size and colour being available. Contact us with your order number and preferred replacement. If an exchange cannot be completed, a refund can be arranged under this policy.
Refund timing and method
Refunds are processed to the original payment method within 14 calendar days of receiving the returned goods. For statutory cancellations, any earlier legal deadline triggered by evidence that goods have been returned will be respected. Your payment provider may then take additional time to display the credit.
Where statutory cancellation rights apply to the whole order, the cost of standard outbound delivery is refunded. Any extra amount paid for an upgraded delivery service is not automatically refundable. No restocking fee is deducted.
Faulty, damaged or incorrect goods
Contact us when you discover the issue. If useful, include photos and the order number, but a fixed short reporting deadline does not remove your legal rights. The 30-day change-of-mind window does not replace or shorten statutory rights relating to faulty goods.
Your statutory rights
UK online customers generally have 14 days after delivery to notify cancellation without giving a reason, followed by a further 14 days to return the goods. Our additional return policy does not take away those rights. Reasonable inspection is permitted. Further remedies may apply to faulty or misdescribed goods.
Contact WEVE2050
Email: support@weve2050.shop
Telephone: +44 7446 371844
WEVE2050 LTD · Company number 13855978
Registered office and returns address: Ground Floor, 38 Neal Street, London, England, WC2H 9PS
Please include your order number when contacting us about an order. Contact support before arranging a visit, collection or return. Never send full payment-card details or passwords.